Knowledge base

Microsoft Office 365 (6)

General issues with Office 365

Account Questions (4)

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Subscription Issues (1)

Microsoft Office asking to Reactivate

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Skype For Business (1)

Skype for Business (unlicensed product)

Office 365 Admin (4)

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Sage Software (3)

Sage 200, Sage 50, Sage Drive

Sage 50 Accounts (1)

When RDA is showing offline OR you encounter "sage.accounts.startup.UI.helpers.sageidretryexception was thrown"

The Sage ID service is currently unavailable and may be inaccessible for some time

Hardware (1)

Microsoft Surface Pro (1)

Surface Pro 4 with Docking Station

Software (6)

Microsoft Office (4)

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"No Profiles Found" missing from ITRIS login

Cannot connect to IRIS database

Trader6 not loading

Adobe Acrobat PDF (1)

Adobe Reader DC grey screen when saving

Control Panel/Print Spooler crashing when doing test print

Telephone Systems (1)

Hosted VoIP System (2)

Internet Related (1)

Google Workspace (1)

Remove Restricted Mode

SalesForce (1)

SalesForce CRM

SalesForce for Outlook (1)

SalesForce for Outlook gives "Retrieved record count doesn't match requested record count error"

Windows (1)

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Apple Mac OS (1)

Outlook for Mac 2016 keeps asking for credentials

Support Process (1)

A place to put Misc. IT Support documents that aren't necessarily technical knowledge-base pieces.

Support Process (2)