Knowledge base

Sage Software (3)

Sage 200, Sage 50, Sage Drive

Sage 50 Accounts (1)

• When RDA is showing offline OR you encounter "sage.accounts.startup.UI.helpers.sageidretryexception was thrown"

Sage 200 (2)

• Sage 200 corrupt user profile
• Adding new user to Sage 200

Sage Drive (1)

• The Sage ID service is currently unavailable and may be inaccessible for some time

Hardware (1)

Microsoft Surface Pro (1)

• Surface Pro 4 with Docking Station

Software (4)

Microsoft Office (4)

• Recipient cannot see contents of email
• Unable to open Office apps - “You need to do something extra before we can sign you in”.
• Outlook Index not finding anything

View all 4

Trader6 (1)

• Trader6 not loading

Adobe Acrobat PDF (1)

• Adobe Reader DC grey screen when saving

Windows (1)

• Control Panel/Print Spooler crashing when doing test print

Telephone Systems (1)

Hosted VoIP System (2)

• Logging onto SNOM handsets
• Setting Training Message in Voicehost

Internet Related (1)

Google Workspace (1)

• Remove Restricted Mode