Adobe Reader DC grey screen when saving

Modified on Tue, 30 Nov 2021 at 12:57 PM

You can work-around this issue by changing one setting in acrobat 2020:

  • If the save-as window is open, close it out
  • From the main acrobat screen, select Edit->Preferences
  • Click on the General category
  • Make sure to uncheck 'Show online storage when saving files'
  • Make sure to click 'OK' (You may need to move the preferences screen to get to the OK button)

The 'save-as' dialog should work fine now:

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