How do I reset my Microsoft Office 365 password?

Modified on Thu, 21 Jan 2016 at 02:10 PM

If you have forgotten your password please follow steps in the following article: http://support.v12tech.co.uk/support/solutions/articles/9000023362


If you know your password, but wish to reset it:


1) Open up a web browser

2) Navigate to https://login.microsoftonline.com

3) Login to your Microsoft Office 365 account with you e-mail address and password

4) Tick on the small 'cog' in the top right hand corner of the screen

5) Click Office 365 Settings

6) Under the settings tab, click 'Change your password'.

7) Follow through the prompts and you have now reset your Microsoft Office 365 password.


Note: If you have configured any devices with the old password, you will need to update these. Devices include any mobile or tablet device, or any e-mail client such as Outlook or Mac Mail.


If you need help with changing your password, please call one of our support engineers on 0330 445 0051 or e-mail support@v12tech.co.uk.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article